Shipping Policies

Shipping Policy for Non-Furniture Items

  • Non-Furniture orders exceeding $100 will be ground shipped free of charge
  • All orders for in-stock items (excluding furniture items and custom orders) will be shipped from our warehouse located in Longmont, CO.
  • Typically, orders will ship within 3 business days, Monday-Friday via UPS ground (unless other method specified) upon order receipt.
  • Please note that UPS cannot deliver to PO or APO/FPO addresses.
  • To ensure the proper packaging for ordered goods, we cannot guarantee items will ship in the same box.
  • All orders to USA addresses can be delivered, included Alaska and Hawaii.
  • Unfortunately, we cannot ship internationally at this time. We do occasionally make exceptions. Please email international delivery requests to
Shipping Method Estimated Delivery Times
UPS ground/standard 5-7 business days
UPS 2nd Day 2-3 business days (must order before 11am MST)
UPS Next Day Air Saver 1 business day (must order before 11am MST

Shipping Policy for Furniture Items
Due to size constraints our furniture is shipped differently then the rest of our products. Furniture orders can be delivered to your door or with our White Glove service (US 48 contiguous states only). White Glove service includes placement in your specified location, up to two flights of stairs, packaging removal and assembly if required. The delivery service will make an appointment for a 4 hour delivery window Monday-Friday during business hours.